A dripping faucet at one drip per second wastes over 3,000 gallons per year. Past the water cost, the drip often signals a worn cartridge or deteriorated seat-and-spring assembly that will worsen over time โ eventually leaking continuously or becoming stiff and difficult to operate. Masters Plumbing Service's faucet techs in Durham, NC identify the specific valve type in your fixture, source the correct replacement cartridge or repair kit, and restore full, drip-free operation in a single visit.
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We identify the valve type, source the correct OEM or quality aftermarket replacement, and restore the faucet to full operation โ no leaks at the spout, no stiff handle, no drip.
Ball faucets, cartridge faucets, ceramic disc faucets, and compression faucets all fail differently and require different repair approaches. A ball-type faucet drips from a worn ball, springs, seats, or O-rings โ all small parts that come in a manufacturer-specific repair kit. A cartridge faucet drip is almost always solved by cartridge replacement. Knowing which type you have before touching it determines whether the repair takes 30 minutes or 2 hours.
Moen, Delta, Kohler, Price Pfister, American Standard, Grohe, Hansgrohe โ each brand uses proprietary cartridge and valve designs that are not interchangeable. Moen uses their own 1200 and 1225 cartridge system; Delta uses ball valves in older fixtures and cartridges in newer ones; Kohler uses Rite-Temp pressure-balance cartridges in shower valves.
Thermostatic shower valves (separate volume and temperature controls) are premium fixtures found in master baths where comfort and safety depend on correct cartridge specification. We don't substitute cheaper cartridges on thermostatic valves.
Leaving a slow under-sink leak unaddressed damages the cabinet interior and subfloor. We identify the source, quote the repair, and execute it same visit in most cases.
Most faucet repairs complete in a single visit with parts on the truck.
Older kitchen faucets with two separate handles use compression valves โ each handle has a rubber seat washer that wears and needs periodic replacement. We stock washers and seat tools for these older designs, which are still common in Durham, NC homes built before 1980.
Single-handle bathroom faucets use cartridge valves โ one cartridge controls both hot/cold mixing and volume. When the cartridge wears, the result is a drip that typically starts slowly and worsens over months. We identify the cartridge model by the faucet brand and replace it with the correct OEM cartridge.
After cartridge replacement, we verify anti-scald calibration โ the maximum hot water limit set by the cartridge rotational stop โ to confirm the valve won't deliver scalding water at full hot even if a supply pressure event occurs.
Outdoor hose bibbs fail in two ways: a dripping spout (worn stem packing or seat washer) or a leak at the packing nut behind the handle (deteriorated packing material around the stem). Most hose bibb repairs involve replacing the seat washer and packing without removing the body from the wall.
Persistent low flow after aerator cleaning points to a partially failed cartridge that's not opening fully, or a kinked supply hose under the sink. We trace the restriction and resolve it.
We handle the full installation: shut the supply, disconnect the old faucet, inspect the supply lines and angle stop valves, install the new faucet, connect supply, adjust the aerator, and verify drip-free operation before leaving.
We identify the valve type before ordering or installing any part. The right cartridge for your faucet brand is what produces a lasting result โ not a generic part that fits loosely.
If you know the brand โ Moen, Delta, Kohler, Price Pfister โ tell us. If not, the tech will identify it on-site from the valve body and handle design.
For many major-brand cartridges โ Moen 1225, Delta RP46074, Kohler GP30413 โ the part is on the truck and the repair proceeds immediately.
If the faucet body is corroded or the seat is damaged, we explain the repair complication and re-quote before proceeding.
After repair, we run the faucet through the full temperature range, check the spout, base, handle, and supply connections for any drip, and confirm the aerator flow is unrestricted. The repair is complete when we can demonstrate it's dry and flowing correctly.

Single-handle Moen bathroom faucet dripping at the spout. Tech pulled the cartridge โ an old 1200 design that was heavily scaled โ swapped in a new Moen cartridge, adjusted the flow limiter, and the faucet has been silent for three months. Clean work, fast, reasonably priced.
Had a hose bibb that dripped at the packing nut all summer. Tech replaced the packing material and seat washer in 20 minutes. Also told me the freeze-proof stem length was correct for my wall depth, which was reassuring heading into winter.
Full bathroom faucet replacement โ my old two-handle fixture was discontinued and no cartridges were available. Masters Plumbing Service supplied a quality Moen single-handle faucet in the same 4-inch centerset configuration, removed the old fixture, replaced the supply lines with braided steel, and installed the new unit. Clean, level installation. Also replaced both angle stop valves under the sink since the originals were 20 years old and barely turned.

Our techs carry cartridges for the major brands most commonly found in Durham, NC residential homes and businesses.

Our faucet techs are in Durham today with cartridges and repair kits for all major brands. Most repairs complete in a single visit โ drip-free, same day.
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